It has come to our attention that some of our members are experiencing issues when checking into the pool. We apologize in the advance for any confusion that you may be experiencing.
There was a lack of clarity during the initial online registration. Many of you added one adult and your children/caregivers but may not have registered either yourself or your spouse. What the system is flagging is that one/or more of the family members that are listed on your account have not been paid for.
If think you are being flagged in error, the first step is to log into your account at Mohcianpool.org and download your 2017 paid invoice to confirm who is paid for on your account.
If you think this situation may have happened to you, the problem can be easily solved by following this process:
- Log into your account
- Click membership
- Click payments
- Select member dues – your name will drop down
- Select your payment method and click next. If you pay with credit card your account will be green automatically. If you pay with a check, we will update your account upon receipt.
If you still have questions about flagged accounts, please contact us at firstname.lastname@example.org.
Thank you in advance,